Please read the following Terms and Conditions of Use carefully before using this website. All users of www.sweetlenora.com and www.facebook.com/sweetlenora agree that access to and use of this site are subject to the following terms and conditions, privacy policy and other applicable laws. If you do not agree to Sweet Lenora Designs’ terms and conditions and privacy policy, please do not use this site.

Acceptance of Terms.
Please read these Terms of Use carefully, as they may have changed since your last visit. The Websites may contain, and Sweet Lenora Designs reserves the right to post, additional terms and policies governing your access to and use of our Websites and Services and all such terms and policies are hereby incorporated by reference into this Terms of Use. In the event of a conflict between such terms and policies and this Terms of Use, the terms and policies on the Websites shall govern. By accessing or using our Websites or Services, you indicate your unconditional acceptance of, and agree to be bound by, these Terms of Use. If you do not accept these Terms of Use, or any changes thereof, then do not use or continue to use the Services or the Websites.

Scope of Services.
Sweet Lenora Designs maintains the Websites as a service to the user community that visits the Websites. You are responsible for obtaining any equipment and internet service necessary to access our Websites and for paying any fees for the equipment and service you select. We may alter, suspend, or discontinue the Websites or the Services in whole or in part, at any time and for any reason, without notice or liability to you. The Websites may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons.

Website Content and Notification.
The term “Content” means all information, text, images, data, links, software, or other material accessible through the Websites or Services, whether created by us or provided by another person or entity for display on the Websites or through the Services.

Sweet Lenora Designs hereby grants you a personal, non-transferable, revocable, non-exclusive license to access and use the Content of the Websites and the Services solely for your personal use, subject to these Terms of Use and any other terms of use or licenses governing the Content. Sweet Lenora Designs may terminate such license at any time for any reason or no reason. Some of the Content on our Websites is trademarked or copyrighted by third parties and displayed to you under license and you agree to be bound by any such license.

The Content may contain typographical errors, other inadvertent errors or inaccuracies. We reserve the right to make changes to content, descriptions or specifications or other information of the Content, without obligation to issue any notice of such changes.

As a user of the Websites or our Services, you consent to the receipt of emails, text messages or other notifications from us, including without limitation any notices required by law, in lieu of communication by postal mail. You may opt-out from receiving such email or text messages by emailing customerservice@sweetlenora.com or selecting to unsubscribe as may be provided in the applicable e-mail correspondence.

Except for the Content submitted by you or our other users, all Content contained on the Websites are the properties of Sweet Lenora Designs and/or its affiliates or licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. Product names are trademarks or registered trademarks of their respective owners.

User Account.
You may register with certain Website(s) by providing certain truthful information about you, as specified on the applicable Websites. All information that you provide to Sweet Lenora Designs is subject to the Privacy Policy. You do not have to register with our Websites, but not all functions or areas of Websites may be made available to you if you do not register with our Websites.

You are responsible for protecting your login and password from unauthorized use, and you are responsible for all activities that occur on your account (including without limitation financial obligations). You agree to notify us immediately if you believe that your login or password has been or may be used without your permission so that appropriate action can be taken. We are not responsible for losses or damage caused by your failure to safeguard your login and password.

We may terminate or suspend your access to or use of our Websites or Services (including, without limitation, terminating your access to and/or right to post on our Facebook wall(s)) in our sole discretion, for any reason and at any time, with or without prior notice. You agree that we are not liable to you or any third party for any termination of your access to our Websites or Services.

Trademark and Copyright Notice.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Sweet Lenora Designs, Copyright © 2012, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Special Offers and Gift Certificates.
Sweet Lenora Designs regularly offers specials in an effort to allow as many people as possible to afford and enjoy their products. As prices are kept as low as possible, Sweet Lenora Designs is unable to combine any coupons, special offers, or gift certificates. Only one discount, coupon, or gift certificate may be applied per order. In addition, coupons codes and gift certificates (i) have no cash value, (ii) are not redeemable for cash, (iii) cannot be returned for a refund, (iv) may not be applied to previously placed orders, (v) cannot be combined with other promotions or offers, and (vi) are for personal (non-commercial) use only. The unauthorized reproduction, resale, modification, or trade of Coupon/Discount Codes or Gift Certificates is prohibited and may result in their cancellation, and potential suspension or termination of your account.

Digital Proofs.
Digital proofs are available of the customer’s personalized product for an additional fee at the customer’s request. A digital proof will be e-mailed to the customer, using the e-mail address provided during checkout, 3-5 business days from the date the order was received. The customer’s approval of the proof is required to continue processing the order. The customer is granted two free revisions of the proof. A design fee may apply for additional requests. If no response or approval is received after 15 business days, the order will be canceled and a refund will be issued minus a 20% design fee.

Orders and Payments.
Subject to any order placement and/or fulfillment policy set forth on the applicable Website, Sweet Lenora Designs has sole discretion with respect to whether and how any order for our products you place with us will be fulfilled.

You shall promptly pay us for any order of our products or services that you make through our Websites or Services, but in no event later than the date or time period we listed on the applicable Website or in our notice to you. We reserve the rights to (a) charge you shipping and any applicable sales taxes for any order of our products that you place with us and (b) accept or reject any request for returns or refunds at our sole discretion.

All information that you provide to register with Sweet Lenora Designs including your credit card information is subject to the Privacy Policy. By submitting your credit card information, you grant Sweet Lenora Designs the right to store and process your information with a third party payment service, which Sweet Lenora Designs may change from time to time; you agree that Sweet Lenora Designs will not be responsible for any failures of the third party to adequately protect such information. The processing of payments will be subject to the terms, conditions and privacy policies of the third party payment provider in addition to these Terms of Use. You acknowledge that we may change the third party payment service and move your information to other service providers.

Taxes.
Sweet Lenora Designs shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Georgia. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Content Submitted by the Customer.
Sweet Lenora Designs does not claim ownership of any materials you submit to us or make available through the Websites. You hereby grant Sweet Lenora Designs a perpetual, irrevocable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works of, and sublicense such materials or any part of such materials. You hereby represent and warrant that any such materials do not (a) include anything (including but not limited to text, images, music or video) to which you do not have the full right to grant Sweet Lenora Designs the license specified above or (b) contain libelous or otherwise unlawful, abusive or obscene material. Sweet Lenora Designs will be entitled to use any materials submitted by you without incurring obligations of confidentiality, attribution or compensation to you. You also agree that Sweet Lenora Designs is free to use, sell, and/or disclose any ideas, concepts, know-how, or techniques that you send us for any purpose, without any compensation to you.

If you choose to provide information to register for or participate in a service, event, or promotion on the Websites or to use our Services, you agree that you will provide accurate, complete, and up to date information as requested by us.

Copyright Policy of Customer Submitted Content.
Sweet Lenora Designs reserves the right not to print a photograph or image submitted by the customer that is signed, stamped or otherwise identified by any photographer or studio as copyrighted material. If you do not own the copyright to an image, the image may be used if express written permission is obtained from the copyright holder to reprint the image. Please contact Sweet Lenora Designs at customerservice@sweetlenora.com with any queries or copyright permission advice. In addition, Sweet Lenora Designs will not assist in the copying of any state or federal document, including but not limited to, driver’s licenses, passports and social security cards.

Sweet Lenora Designs retains the right to refuse to print any image for any reason. In the instance that an image is not printed, a refund will be issued. Sweet Lenora Designs abides by all federal and state laws and will not reproduce images with content that could be construed as illegal or portraying illegal acts.

Return Policy.
If you receive an incorrect or damaged product, please contact us within 10 days of delivery if there was a problem with your order for a replacement or refund. Any returns requested outside of this 10 day window will be denied.

We do not accept returns or exchanges for personalized items, unless there was an error by Sweet Lenora Designs.

For all other items, you may return your item within 10 days of delivery for a refund or exchange. The item must be received in new and resalable condition. Shipping costs are non-refundable. Buyer must pay return shipping.

If you need to return an item, please contact us at customerservice@sweetlenora.com. Please included your name, order number and reason for the return. We will respond to you with further instructions within 1 business day following your request.

Returned items may be subject to a 20% restocking fee if the return is not a result of Sweet Lenora Designs error. Shipping fees are non-refundable.

Color Variances.
Please keep in mind the actual color of your product may differ from the color displayed on your monitor or other marketing materials due to the printing process of each product and the settings of your monitor. For the same reason, some product colors may also differ from product to product. Colors can set into certain surfaces differently & thus appear differently from product to product and from product to computer screen. Please keep this in mind when ordering our products. We will not offer any replacements for color variations.

Content Submitted by Users.
We are not responsible or liable for the conduct of users on our Websites or for any views, opinions and statements expressed in Content submitted for public display through our Websites, such as Facebook posts. We do not prescreen the Content posted to our Websites by third parties and are not responsible for any such Content. Any opinions, advice, statements, services, offers, or other information in such Content expressed or made available are those of the respective author(s) or distributor(s) and not of Sweet Lenora Designs. We neither endorse nor guarantee the accuracy, completeness, or usefulness of any such Content. Users are responsible for ensuring that the Content submitted to the Websites by them are not provided in violation of any copyright, trade secret or other intellectual property rights of another person or entity.

Monitoring.
You are solely responsible for your interactions with other users of the Websites and/or Services. We reserve the right, but have no obligation, to monitor disputes between you and any such other users. Sweet Lenora Designs shall have no liability for your interactions with any such other users, or for such user’s action or inaction.

We reserve the right, but have no obligation, to monitor the Content, to determine compliance with these Terms of Use and any other applicable rules that we may establish. We have the right to remove or edit any Content that Sweet Lenora Designs, in its sole discretion, finds to be in violation of these Terms of Use or otherwise objectionable.

Links to Third-Party Websites.
The Websites may contain links to third party websites that are provided to you as a convenience. Any outside website accessed from our Websites is independent from Sweet Lenora Designs, and we have no control over the content of such websites. We are not responsible for the content of any linked website or for any loss or damage incurred in connection with your use such links or dealings with the operators of such third party websites.

No Implied Endorsements.
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Sweet Lenora Designs of that third party or of any product or service provided by a third party. Sweet Lenora Designs does not endorse, warrant or guarantee any product or service offered by any third party through the Websites and will not be a party to or in any way monitor any transaction involving any third party providers of products or services.

Prohibited Conduct.
By accessing our Websites or the Services, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person to use our Websites to:

  1. Transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, in each case as determined by Sweet Lenora Designs;
  2. Use a name or language that Sweet Lenora Designs, in its sole discretion, deems offensive;
  3. Post defamatory statements;
  4. Post hateful or racially or ethnically objectionable Content;
  5. Post Content which infringes another’s copyright, trademark or trade secret;
  6. Post unsolicited advertising or unlawfully promote products or services;
  7. Harass, threaten or intentionally embarrass or cause distress to another person or entity;
  8. Impersonate another person;
  9. Promote, solicit, or participate in any multi-level marketing or pyramid schemes;
  10. Engage in disruptive activity;
  11. Introduce viruses, worms, Trojan horses and/or harmful code to the Websites;
  12. Obtain unauthorized access to any computer system through the Websites;
  13. Invade the privacy of any person, including but not limited to posting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age)
  14. Solicit personal information from children under 13 years of age;
  15. Violate any federal, state, local, or international law or regulation;
  16. Encourage conduct that would constitute a criminal or civil offense; or
  17. Access (or attempt to access) the Websites or any of the Services through any automated means (including use of scripts or web crawlers).

Copyright Infringement; Notice and Take Down Procedures.
If you believe that any Content infringes your copyright, you may request that it be removed. This request must bear a signature (or electronic equivalent) of the copyright holder or an authorized representative and must include the following information: (1) identification of the copyrighted work that you believe to be infringed, including a description of the work and, where possible, a copy or the location of an authorized version of the work; (2) identification of the material that you believe to be infringing and its location, including a description of the Content, its Website location or other pertinent information that will help us to locate the material; (3) your name, address, telephone number, and email address; (4) a statement that you have a good faith belief that the complained of use of the Content is not authorized by the copyright owner, its agent, or the law; (5) a statement that the information in your claim is accurate; and (6) a statement that “under penalty of perjury,” you declare that you are the lawful copyright owner or are authorized to act on the owner’s behalf.

Disclaimer of Warranty.
To the maximum extent permitted by applicable law, all services, websites, and content on or accessible from the websites are provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Without limiting the generality of the foregoing, Sweet Lenora Designs does not warrant that: (i) the information available on the websites is accurate or free of errors; (ii) the products or services are not defective; (iii) the functions or services provided by the websites will be uninterrupted, secure, or free of errors; (iv) defects will be corrected, (v) the products appear similar to their appearance in real life; (vi) the websites or the server(s) that makes it available are free of viruses or other harmful components; (vii) we have adequate inventory to fulfill your order for our products; (viii) we will fulfill or be obligated to fulfill any order for our products you place through the websites or using the services; or (ix) products will be delivered within the delivery time or estimated delivery time indicated by Sweet Lenora Designs.

Indemnification.
By using the Websites or our Services, you agree to indemnify, hold harmless and defend Sweet Lenora Designs from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with the materials you submit to the Website(s) or use of the Websites, Content, or Services by (a) you or (b) any person using your member login account.

Limitation of Liability.
In no event shall Sweet Lenora Designs or its officers, directors, employees, or affiliates be liable to you or any other person or entity for any direct, indirect, special, incidental, consequential or exemplary damages (including but not limited to damages for loss of profits, loss of data, loss of use, or costs of obtaining substitute goods or services) arising out of the use, inability to use, unauthorized access to or use or misuse of the websites, the content, the services, or any information contained thereon or therein, whether based on warranty, contract, tort (including negligence), or otherwise, even if it has been advised of the possibility of such damages or losses.

Age.
The Websites and the Services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 can use the Websites and the Services only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for any and all activities of such individual under the age of

International Access.
The Websites and the Services may contain products or references to products that are only available within the United States and U.S. territories. Any such references do not imply that such products will be made available outside the United States. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You represent and warrant you are not located in a country embargoed by the United States or that has been designated by the United States government as a “terrorist-supporting” country, and that you are not a foreign person or entity blocked or denied by the United States government or otherwise listed on any United States government list of prohibited or restricted parties.

Miscellaneous.
Your use of this site shall be governed in all respects by the laws of the state of Georgia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Sweet Lenora Designs’ products) shall be in the state or federal courts located in Tennessee. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Sweet Lenora Designs products) must be commenced within one (1) year after the claim or cause of action arises. Sweet Lenora Designs’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Sweet Lenora Designs may assign its rights and duties under this Agreement to any party at any time without notice to you.

Severability.
If any part of these Terms of Use is held to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement and Amendment.
These Terms of Use constitute the entire agreement between the parties relating to the subject matter herein. We may, at our sole discretion and without notice, revise these terms at any time by updating this posting.

Assignment.
These Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Sweet Lenora Designs without restriction. Any assignment contrary to this section shall be void.

Waiver.
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Sweet Lenora Designs’ failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Survival.
Upon termination of these Terms of Use or your access to the Services or Websites for any reason or no reason, you will continue to be bound by these Terms of Use which, by their nature, should survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Modifications.
Sweet Lenora Designs reserves the right to update or modify these Sweet Lenora Designs Terms of Use at any time. Current terms and conditions will be publicly posted on Sweet Lenora Designs and such posting will be considered as notice to all applicable parties.

Additional Information.
If you have any questions about these Terms of Use, please contact us at customerservice@sweetlenora.com.

Sweet Lenora Designs
2133 Lawrenceville-Suwanee Road
Suite 12-308
Suwanee, Ga 30024